{"id":2782,"date":"2026-02-03T14:15:52","date_gmt":"2026-02-03T14:15:52","guid":{"rendered":"http:\/\/oh-my-little-pet.local\/?page_id=2782"},"modified":"2026-03-11T14:47:10","modified_gmt":"2026-03-11T14:47:10","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/ohmylittlepet.com\/fi\/return-refund-policy\/","title":{"rendered":"Palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2782\" class=\"elementor elementor-2782\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7948dbf3 e-flex e-con-boxed e-con e-parent\" data-id=\"7948dbf3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4de50aa2 elementor-widget elementor-widget-text-editor\" data-id=\"4de50aa2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"wp-block-heading\">Palautus- ja hyvitysk\u00e4yt\u00e4nt\u00f6<\/h1>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p><em>Viimeksi p\u00e4ivitetty: 03.02.2026<\/em><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>T\u00e4m\u00e4 k\u00e4yt\u00e4nt\u00f6 koskee kaikkia Oh My Little Pet -verkkokaupan (Y-tunnus: 3340669-9) kautta tehtyj\u00e4 ostoksia, Suomi.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:separator --><\/p>\n<h2 data-start=\"477\" data-end=\"517\">1. Peruuttamisoikeus<\/h2>\n<p data-start=\"519\" data-end=\"702\">Kuluttajalla on oikeus peruuttaa ostoksensa 14 p\u00e4iv\u00e4n kuluessa ilman erityist\u00e4 syyt\u00e4.<\/p>\n<p data-start=\"704\" data-end=\"909\">Peruuttamisaika alkaa siit\u00e4 p\u00e4iv\u00e4st\u00e4, jolloin kuluttaja tai h\u00e4nen m\u00e4\u00e4r\u00e4\u00e4m\u00e4ns\u00e4 kolmas osapuoli (muutoin kuin kuljetuspalvelu) saa tuotteen fyysisesti hallintaansa (esim. kun noudat tilauksen postista).<\/p>\n<h2 data-start=\"916\" data-end=\"961\">\u00a0<\/h2>\n<h2 data-start=\"916\" data-end=\"961\">2. Peruuttamisoikeuden k\u00e4ytt\u00e4minen<\/h2>\n<p data-start=\"963\" data-end=\"1098\">Peruuttamisoikeuden k\u00e4ytt\u00e4miseksi sinun tulee ilmoittaa p\u00e4\u00e4t\u00f6ksest\u00e4si selv\u00e4sti (esim. s\u00e4hk\u00f6postitse) ennen peruuttamisajan p\u00e4\u00e4ttymist\u00e4:<\/p>\n<p data-start=\"1100\" data-end=\"1142\"><strong data-start=\"1100\" data-end=\"1118\">S\u00e4hk\u00f6posti:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1119\" data-end=\"1140\">info@ohmylittlepet.fi<\/a><\/p>\n<p data-start=\"1144\" data-end=\"1268\">Tuotteet on palautettava viipym\u00e4tt\u00e4, viimeist\u00e4\u00e4n 14 p\u00e4iv\u00e4n kuluessa siit\u00e4, kun ilmoitit peruutuksesta.<\/p>\n<h2 data-start=\"1275\" data-end=\"1302\">\u00a0<\/h2>\n<h2 data-start=\"1275\" data-end=\"1302\">3. Palautuskulut<\/h2>\n<ul data-start=\"1304\" data-end=\"1514\">\n<li data-start=\"1304\" data-end=\"1421\">\n<p data-start=\"1306\" data-end=\"1421\"><strong data-start=\"1306\" data-end=\"1349\">Tavalliset palautukset (ei-virheelliset tuotteet):<\/strong> palautuskustannukset maksaa asiakas.<\/p>\n<\/li>\n<li data-start=\"1422\" data-end=\"1514\">\n<p data-start=\"1424\" data-end=\"1514\"><strong data-start=\"1424\" data-end=\"1467\">Virheelliset, vaurioituneet tai v\u00e4\u00e4r\u00e4t tuotteet:<\/strong> myyj\u00e4 maksaa palautuskulut.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1516\" data-end=\"1748\"><strong data-start=\"1516\" data-end=\"1525\">Huom:<\/strong> Jos l\u00e4hetys ei noudeta postista tai noutopisteest\u00e4 m\u00e4\u00e4r\u00e4ajan kuluessa, palautettavasta summasta v\u00e4hennet\u00e4\u00e4n sek\u00e4 alkuper\u00e4iset toimituskulut ett\u00e4 palautuskulut.<\/p>\n<h2 data-start=\"1755\" data-end=\"1768\">\u00a0<\/h2>\n<h2 data-start=\"1755\" data-end=\"1768\">4. Hyvitykset<\/h2>\n<p data-start=\"1770\" data-end=\"1816\">Kun vastaanotamme ja tarkastamme palautetut tuotteet:<\/p>\n<ul data-start=\"1818\" data-end=\"1995\">\n<li data-start=\"1818\" data-end=\"1913\">\n<p data-start=\"1820\" data-end=\"1913\"><strong data-start=\"1820\" data-end=\"1844\">Koko tilaus palautettu:<\/strong> kaikki maksut, mukaan lukien alkuper\u00e4iset toimituskulut, hyvitet\u00e4\u00e4n.<\/p>\n<\/li>\n<li data-start=\"1914\" data-end=\"1995\">\n<p data-start=\"1916\" data-end=\"1995\"><strong data-start=\"1916\" data-end=\"1943\">Osa tilauksesta palautettu:<\/strong> alkuper\u00e4isi\u00e4 toimituskuluja ei hyvitet\u00e4.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1997\" data-end=\"2101\">Hyvitykset suoritetaan samalla maksutavalla kuin alkuper\u00e4inen maksutapa, ellei toisin sovita.<\/p>\n<p data-start=\"2103\" data-end=\"2319\">Jos palautetuilla tuotteilla on merkitt\u00e4v\u00e4\u00e4 kulumaa tai k\u00e4ytt\u00f6\u00e4 yli sen, mik\u00e4 on tarpeen tuotteen laadun, ominaisuuksien ja toimivuuden tarkastamiseksi, hyvityksest\u00e4 voidaan v\u00e4hent\u00e4\u00e4 asianmukainen m\u00e4\u00e4r\u00e4.<\/p>\n<h2 data-start=\"2326\" data-end=\"2359\">\u00a0<\/h2>\n<h2 data-start=\"2326\" data-end=\"2359\">5. Palautettavien tuotteiden kunto<\/h2>\n<p data-start=\"2361\" data-end=\"2451\">Palautettavien tuotteiden tulee olla k\u00e4ytt\u00e4m\u00e4tt\u00f6mi\u00e4, vahingoittumattomia ja myyntikelpoisia.<\/p>\n<p data-start=\"2453\" data-end=\"2554\">Tuotteiden, joilla ei ole pakkauksia tai etikettej\u00e4, tulee s\u00e4ily\u00e4 ehjin\u00e4 ja hyv\u00e4kuntoisina.<\/p>\n<p data-start=\"2556\" data-end=\"2676\">Asiakas on vastuussa arvon v\u00e4henemisest\u00e4, joka aiheutuu k\u00e4sittelyst\u00e4 yli sen, mik\u00e4 on tarpeen tuotteen tarkastamiseksi.<\/p>\n<h2 data-start=\"3068\" data-end=\"3102\">\u00a0<\/h2>\n<h2 data-start=\"3068\" data-end=\"3102\">6. Virheelliset tai v\u00e4\u00e4r\u00e4t tuotteet<\/h2>\n<p data-start=\"3104\" data-end=\"3208\">Jos saat virheellisen, vaurioituneen tai v\u00e4\u00e4r\u00e4n tuotteen, ota viipym\u00e4tt\u00e4 yhteytt\u00e4: <span style=\"color: #0f172a;\"><b>info@ohmylittlepet.com<\/b><\/span>\u00a0.<\/p>\n<p data-start=\"3210\" data-end=\"3335\">Oh My Little Pet kattaa palautuskulut ja toimittaa korvaavan tuotteen tai hyvityksen lain mukaisesti.<\/p>\n<h2 data-start=\"3342\" data-end=\"3367\">\u00a0<\/h2>\n<h2 data-start=\"3342\" data-end=\"3367\">7. Yhteystiedot<\/h2>\n<p data-start=\"3369\" data-end=\"3401\">S\u00e4hk\u00f6posti: <span style=\"color: #0f172a;\"><b>info@ohmylittlepet.com<\/b><\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy Last updated: 03.02.2026 This Return &amp; Refund Policy applies to purchases made through the Oh My [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2782","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/pages\/2782","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/comments?post=2782"}],"version-history":[{"count":26,"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/pages\/2782\/revisions"}],"predecessor-version":[{"id":3304,"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/pages\/2782\/revisions\/3304"}],"wp:attachment":[{"href":"https:\/\/ohmylittlepet.com\/fi\/wp-json\/wp\/v2\/media?parent=2782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}